The|Intangibles: Interview in Law Times about Crisis Communication

September 29, 2008

Interview in Law Times about Crisis Communication

Law Times (which keeps "keeps Ontario's busy lawyers and corporate counsel up-to-date with developments and trends in Ontario's legal scene") associate editor Robert Todd interviewed me about the Maple Leaf Foods listeriosis crisis.

While I usually refrain from commenting on how crises are being managed by companies with which I am not involved, and I respect the confidentiality of those clients with whom I am working on a crisis or major issue, in this case I felt it was okay to comment since I only had positive things to say about Maple Leaf Foods.

The article is fair and accurate and provides a good summary of my point of view on the role of legal counsel in a crisis.

Sep 29, 2008 2:30:16 PM | Corporate Reputation, Crisis Communication, Managing Intangibles, Messaging

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